Strive August 2023 Updates 🚀

Dear Strivers,

Selamat Hari Merdeka to everyone! As we usher in the August Update, we’re excited to share the latest enhancements and updates we’ve made. Read on to view the improvements we have in store for you.

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New Feature

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1. 🎉 Say Hello to our Tutorial Module! 🤩

Feeling a bit puzzled about how our modules work? No sweat! Meet our new Tutorial Module. If you’re curious about any module or need to dive deeper into specific features, simply visit the Tutorial Module. Just pick the module or feature you want to learn about, click on it, and voila! Helpful YouTube videos will guide you through. 🎥

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Enhancements

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1. 📱 Strive Go added automated WhatsApp Access 💬

Update your Strive Go app to the latest version! Now, when you click on a contact, you’ll see the WhatsApp icon. Simply tap on it, and you’ll be directed to the wa.me link to send a message to your contact. Easy peasy! 📲

2. 📳 Strive Go added haptic experience for reply to 📬

Experience the all-new haptic feature when replying to messages! 🤩 Swipe or type a reply, and feel the delightful haptic response in Strive Go! 📲

3. ✍️ Strive Go touchpoint outcome changes 🗓️

Adding a touchpoint? 📅 You’ll see that the category has a default value, while the outcome doesn’t. That’s because selecting a category is necessary, but the outcome is optional, giving you flexibility! 🗂️

4. 📢 Events: Public & Private Option 🔒

In your event table, you’ll spot lock icons in the action column. A dark lock means the event is private, visible only to you. A lighten lock means it’s public, and everyone in your organization can see it! 👥

5. 📝 Public or Private Forms Configuration 👀

We’ve added the public and private feature to our Form module too! A dark lock indicates a private form, exclusively for you. A lighten lock means it’s public, available to users in your organization!🔐

6. 🗓️ Improved Appointment Management 🗓️

We’ve transformed the Appointment module into a more convenient table view, giving you a quick overview of all your appointments! Plus, we’ve added a public/private feature, so you can choose to share your appointments with your team or keep them private. 🤫

7. 👤 Full Legal Name Field for Contacts ✍️

In the Contact module, we’ve included a new field called “Full Legal Name” to capture your contact’s full name. 📝

8. 🤖 Integrate with ChatGPT 💡

Exciting news! Our Integration module now includes ChatGPT integration! Easily access ChatGPT for account creation or other interactions with just a few clicks. 🤝

9. 📂 Export Contacts with Ease (And Restrictions) ⚠️

In the Contact table view, you can now select the contacts you want to export and simply click on “Export” at the top left of the table. Your selected contacts will be exported to a CSV file, making data management a breeze! 💼
Please note, only admins or users with write permission for contacts can export them. Users with read-only access won’t be able to export contacts.. 🛡️🙅‍♂️

10. ✅ Improved Event Attendance Tracking in Contact Activities 📋

When you mark your contact’s event attendance, you’ll now see which specific sub-event they attended in their contact activities. 🤩

11. 👤 Track Touchpoint Owners 😎

Wondering who added a touchpoint? Now, you can easily track it! We’ve added a new “By” field, indicating the user who added the touchpoint. 👀

12. 📝 Autocomplete for Contact Race 👤

Editing your contact’s race just got more efficient! After saving the race once, the field will be saved for future use. So, next time you edit the race, it’ll autocomplete for you, saving time and effort. ⏱️

13. 🚫 Restrict Access Appointment & Event Links 💻

Now, if your contact accidentally enter an incorrect link, they will be directed to an error page, ensuring they access the right information. 🚫

14. 📥 Import Contacts with Download Template Option 🗃️

Good news! When you click on the “Import Contacts” icon, you’ll find a handy “Download Template” button. This makes it super convenient and serves as a friendly reminder to use our Strive template for seamless contact importing. 📥

15. 🔇 Mute Feature in Contact Module 🪪

A handy mute feature is now available! When you click on a contact, you’ll find a speaker icon in the top-right corner. Use this feature to block Email/WA API/WA Personal Broadcast and Campaigns from being sent to the contact. They won’t appear as recipients after the message or email is sent. 🙊

16. 🏷️ Export Tagging Effortlessly ✨

When you export contacts, their associated tags will be included in the CSV file. 🏷️

17. 🗓️ Access Contact Creation Dates in Zapier 🔗

Great news! You can now easily retrieve your contact’s creation date in Zapier for easy tracking and reference. 🗄️

18. 🕵️‍♀️ Easily filter contacts with empty fields 😎

Looking for contacts with missing info? We’ve got you covered! Now, you can filter your contacts based on specific empty fields. For example, want to find contacts without a last name? Just select the contact field and choose the “is Empty” operator. 🔍

19. 👥 Contact’s Additional Field in Event Module able to support date answer type 🗓️

When checking attendance, you’ll see your contact’s information. If you have additional fields with date answers, editing them is a breeze, as we now support date answer types. 📅

20. 🔗 Task able to link to contact 👤

In the Task Module, you can now link tasks to specific contacts. When creating a task, easily select the contact you want to associate with it. 📝

21. 📹 Share Videos via Converse 💬

With our Converse module, you can now send video attachments to your contacts. Share videos up to 16MB in size, whether it’s a product demo, event highlight, or a personalized video. 🎥

22. 🤖 Automation can now rearrange steps effortlessly 🥱

We’ve added arrows to help you reposition and delete steps with ease. Made a mistake or need to change the flow? No problem! Simply move the steps around as needed. 🔄

23. 👤 Contact table view filters beyond 100 contacts 🤯

Our Contact Table View now lets you filter beyond 100 rows. No matter how extensive your contact list is, you can quickly find the right contacts with ease. 🔍

24. 🧩 Merge Contact Duplicates Effortlessly 😎

Dealing with contact duplicates? No sweat! Use our bulk merge feature. All contacts are selected by default, but you can unselect any you want to keep separate. The one with the grey tick is the primary contact. Want to change the primary? Simply select the one you prefer before clicking “Bulk Merge Contacts.” Done! ✨

25. 🚫 Mark Contacts as “Not Duplicate” ❌

When you Merge Duplicates icon, you’ll see “Not Duplicate” next to the non-primary contact. Just click it, and that contact won’t show up in future merge processes. 🤩

26. ⚙️ Automation Status Now in Table Column 🔌

Managing automations just got simpler! We’ve added an automation status column, so you can easily control your automations. Turn them on or off right from the table view without diving into each one. 🤖

27. ✉️ New Format for Chatbot List Messages 🗃️

Notice the change? It’s now ‘Add Option’ instead of ‘Add Sub-Section’ for List Messages. Same goes for the ‘Delete Option’. ✨

28. 📤 Sending Log for WA Personal Setup and Campaign 📱

Tracking your messages is easier than ever! In WA Personal Setup, clicking on Sending Log lets you see sent message details like recipient, type, status, and time.
For WA Personal Campaigns, Campaign Log displays the number of pending, successful, and failed messages. You’ll also see contact info, including names, numbers, sending accounts, status, and time. Stay on top of your messages! 📊

29. 🔒 Improved Public/Private Access in Form, Event, and Appointment Modules 🌐

Super admins can now naturally access forms, events, and appointments created by organization users. Owners of forms, events, and appointments get to decide their accessibility. For example, only form owners can set them as private. This applies across events and appointments too. ✅

30. 🚨 Alerts for Disconnected WA Personal Accounts 📢

Good news! Now, when your WA Personal account gets disconnected, you’ll receive a WhatsApp message on the disconnected phone number. Stay informed and in control! 📵

31. 🤝 Pabbly and Zapier with Organisation Selection 📌

Connecting Pabbly and Zapier just got sharper! Now, selecting your organization is a must. This ensures seamless triggering and action alignment with the right organization. 🔗

32. 📅 New Pabbly and Zapier Triggers: Book Appointment and Deal Move 🔁

Two new triggers in town! Introducing Book Appointment and Deal Move triggers in Pabbly and Zapier. More options, more possibilities for automation. Let the actions unfold! ⚙️

33. 📝 Capture “Full Legal Name” in Pabbly and Zapier 🔗

Say hello to complete records! Now, when you’re creating contacts in Pabbly or Zapier, you have the option to include their full legal names. 📝

34. 🔍 Effortless contact search in Strive Go via contact number or email 📞

Searching for your contacts in Strive Go is a breeze! You can now quickly locate a contact using their phone number or email. Simply type in their email or contact number, and the matching contacts will instantly appear. 🪪

35. 🎥 Send Videos via Strive Go Converse 🤳

Exciting news! You can now share videos with your contacts using Strive Go Converse! Feel free to send videos up to 16MB in size. Send tutorials, greetings, or anything you fancy! 📹

36. 🚀 Streamlined WA Personal Broadcasts for single WA Personal account 📱

If you’re connected with only one WA Personal account, we’ve added a clarity-enhancing update. Now, when you’re ready to send a WA Personal Broadcast, the blasting route and connected account will be displayed for your convenience. No more confusion, just smooth broadcasting! 📢

37. 📊 Check When Your WA API Broadcast Messages Were Sent ⌚

Curious about when your WA API Broadcast messages were sent? Simply click on the stats and you’ll see a new “Send Date” column. Now you can keep track of message timing! ⏰

38. 📂 Contact Export Now Shows Contact Source 👤

When you export your contacts, you’ll now find the “Contact Source” included in the exported file. This feature helps you keep track of where each contact originated from. 📍

39. 💬 Elevate Your Chatbot with Advanced Smart Reply Settings ⚙️

Click on “ChatGPT Advanced Settings” to access the illustrated view below. This allows you to fine-tune your smart replies chatbot’s performance for a personalized touch. 🤖

40. 💡 Enhance Chatbot Smart Replies with Conditions 😎

Want to make your smart replies even smarter? Click “Add Action” to insert conditions. If your contact’s reply closely matches the specified condition, the corresponding action will be triggered. As of the current moment, we have 2 actions which are “Fetch Appointment Availability” and “Make Appointment”. See the example in the image below. 🧠

41. 🏷️ Easy Tag Identification in Contact List 📄

Navigate to the “View List” icon to reveal a new column labeled “Taggings.” This addition simplifies the identification of your contacts in the list based on their tags. 📋

42. 📎 Attachments Now Possible in Email Broadcasts and Campaigns 📧

Diversify your emails! In Email Broadcast and Campaigns, you can now include attachments when communicating with your contacts. 📎

43. 🤖 Automate Outcome Category in “Create a Contact Touchpoint” 📝

Level up your automations! “Create a contact touchpoint” action now supports outcome categories, not just touchpoint categories. This precision helps you efficiently manage contact interactions. 🤝

44. 👤 Individualized Stats in Converse Analytics 📊

Dive into detailed analytics with ease! When you select specific users from the Org Members dropdown, the analytics will cater to your selection, providing personalized insights. 📈

And with that, we bring this August update to a close, but stay tuned for more exciting updates in the near future. For a look at the bugs we’ve addressed, simply head over and check out the changelog. Keep Striving, everyone! 🚀