Ticket Closure Status Update 🎫
What's New:
You can now see who closed a ticket and when, directly in your inbox.
What it means to you:
This gives you better visibility and accountability of how tickets are handled by different users. 😊
How you can go about it:
1. Simply close a ticket as usual
2. The closed status will automatically appear in the chat
3. No additional steps are needed on your end 🎉
