Set Channel and Outcome as Optional or Required in Touchpoints ⚙️
What's New:
We've added a new field requirements setting in the Touchpoints Module. You can now set Channel and Outcome as either Optional or Required for your organization. 🎉
What it means to you:
This gives you more control over how touchpoints are logged. You can make these fields required to ensure consistent data collection, or set them as optional to give your team more flexibility when recording customer interactions. ✨
How you can go about it:
Go to the Touchpoints Module.
Click Manage fields in the top-right corner.
Under Field requirements, choose Optional or Required for Channel and Outcome.
Click Save requirements to apply your changes. 🚀
