Back to Help

Connecting Coex Error - Already Registered

If you see the error below when connecting your Coexistence channel to Strive, please follow the linked guide to remove the phone number from your Business Portfolio before trying again.Error:This phone number is already registered with an existing WhatsApp account. To use this number, unlink it from the existing account, then return to this page and enter the number again.Guide:https://scribehow.com/viewer/How_to_Remove_Number_from_Business_Portfolio_Coex__EecgcWD3TN2jcvtNqYhqnw

If you see the error below when connecting your Coexistence channel to Strive, please follow the linked guide to remove the phone number from your Business Portfolio before trying again.

Error:
This phone number is already registered with an existing WhatsApp account. To use this number, unlink it from the existing account, then return to this page and enter the number again.

Guide:
https://scribehow.com/viewer/How_to_Remove_Number_from_Business_Portfolio_Coex__EecgcWD3TN2jcvtNqYhqnw

Resources